Privacy Policy

Introduction

Mighty Hoopoe Ltd. ("the Company", "we", "us", or "our") operates chats-ai, an AI-powered entertainment and conversational application.

The purpose of this Privacy Policy is to explain how and why certain information may be collected and processed when you use chats-ai, our related services, or browse our website.

This Privacy Policy governs the collection and processing of data related to:

• The operation and improvement of chats-ai and related applications
• The operation of our website and online services

If you have any questions regarding this Privacy Policy or our privacy practices, you may contact us at: team@chats-ai.co

Why We Collect Data

When you install or use chats-ai, we may collect and process certain information for the following legitimate purposes:

• To provide the services and features requested by users
• To generate and deliver AI-powered conversations and responses
• To maintain app functionality, stability, and security
• To analyze usage patterns and improve the user experience
• To prevent fraud, abuse, harmful activity, or unauthorized access
• To comply with legal obligations where required

What Data We Collect

Technical and Device Information

• IP address
• Device model and operating system
• App version
• Language and region settings
• Network and connection information

Usage and Analytics Information

• Interactions with the App
• Feature usage and session activity
• General engagement metrics
• Crash reports and performance diagnostics

AI Conversation Data

• Messages, prompts, and interactions submitted within chats-ai
• AI-generated responses associated with your usage session

We use this information solely to operate, improve, secure, and maintain the service.

Account Deletion

Users can permanently delete their account and all associated data directly within the app by going to Profile Settings → Delete Account. Deletion is immediate and irreversible.

AI Conversations and Content

Messages and interactions submitted to chats-ai may be processed by AI systems in order to generate responses and improve the functionality and safety of the service.

You should avoid sharing sensitive personal information, financial details, passwords, or confidential information in your conversations with the App.

Data Sharing

We do not sell your personal information.

We may share limited information with trusted third-party service providers that help us operate and improve the App, including:

• Analytics providers
• Cloud hosting and infrastructure providers
• Security and fraud-prevention services
• AI and language model service providers

These third parties are only permitted to process data as necessary to provide their services to us.

Analytics partners may include:

• Mixpanel — https://mixpanel.com/legal/privacy-policy/

We may also disclose information if required by law, regulation, legal process, or governmental request.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

In general, we do not retain personal data longer than 13 months unless a longer retention period is required by law or necessary for security, fraud prevention, or legal compliance purposes.

Children's Privacy

chats-ai is not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to certain types of processing
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at: team@chats-ai.co

We will respond within a reasonable timeframe and in accordance with applicable laws.

Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration.

However, no system or online service can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective when the updated version is posted within the App or on our website.

Your continued use of chats-ai after such updates constitutes acceptance of the revised Privacy Policy.

Contact

If you have any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:

Mighty Hoopoe Ltd.
Email: team@chats-ai.co